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The evolution of smart cities has shifted from technology-centered approaches via government-led strategies to a human-centric focus. We have discussed this recently in our article Towards a new paradigm of the smart city.
Considering the benefits of a human-centric approach, the question is how a city can tap into the collective intelligence of citizens, entrepreneurs, businesses or other organizations to accelerate the development of a more livable and prosperous city. Collective intelligence can be considered as a key success factor for a smart city (see A review of becoming a smart city).